10 Advantages of Using an Outbound Predictive Dialler in Your Call Centre
How do you plan on managing security in a hybrid environment?
DOWNLOAD our free guide on Using a Predictive Dialling in your contact centre.
MaxContact work with teams here in Australia, New Zealand and the UK to -
- Provide an exceptional customer experience
- Increase agent productivity
- Provide visibility through real-time dashboards
- Leverage the cloud for enterprise-grade security and up-time.
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Get everything and more from MaxContact
- Mixed Dialling Modes
At the press of a button, you can switch between Predictive and Preview to ensure calls are managed correctly and guarantee compliance - Un-droppable Dialling
Our Unique, built-in patent pending features reduce the chances of dropped call's, while simultaneously not affecting Agent performance. - DNC Options
Our solution features a range of DNC (Do Not Call) options that ensure the customer is never called again once being added to the DNC list. The customer can even add themselves to the list without having to speak to an Agent - Custom Data Fetching (CDF)
Custom Data Fetching gives you access to powerful data segmentation, profiling and targeting options to make your campaigns more effective with less manual input.
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What sets us apart from our competition?
Why should you choose MaxContact over other products in the market? We could write song and verse as to why we are the market leader, but we will let our customers tell you why...
"With MaxContact you have a supplier that is proven, has the technical expertise and can call on their senior management for advice as well as both pre-sales and post-sales technical support. This provides all the ingredients for absolute success." - MaxContact Customer since 2020
And if thats not enough to convince you....
"The onboarding process with MaxContact, and ability to listen and cater for our requirements, was a breath of fresh air.” - MaxContact Customer since 2020
Frequently asked questions
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We are indeed. Our head office is on the Sunshine Coast with team members also based in Victoria.
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You sure can! We offer a 30 day trial of the whole platform (Nothing is off limits) and you can even put through live data to get the most out of the trial. Contact one of our team today to discuss setting up a Demo of the platform.
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Absolutely not!
MaxContact is built on the Microsoft Azure platform with the servers being located on the East Coast of Australia.
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We have over 90 features that are frequently used by our customers to help them get the most out of their data. Once you are onboard with us, we offer regular training to help you maximise the platform and the new features that are available.