Stay Connected with MaxContact

Incredible Software

We are always striving to improve our software. That's why our leading products are continually upgraded with new and exciting features, protecting your investment today and into the future.

Integrated Solutions

At MaxContact, our dedicated in-house development team is always working hard to ensure it couldn't be easier for you to integrate our cutting-edge features into your business.

Unrivalled Uptime

MaxContact has set the benchmark for contact centre platform stability. We have achieved a 99.999% uptime, so you can be confident that your campaigns will never be impacted by lengthy outages.

Reliable Support

We pride ourselves on our first-rate customer service. With almost a third of our new clients coming via referrals, and a 98% rating for our technical support team, you can rest assured that we care. 

Welcome to MaxContact!

MaxContact was formed by a group of contact centre professionals who had a vision of supplying a feature-rich, reliable and scalable platform while delivering on promises, support and functionality. As an award-winning organisation, MaxContact has built a reputation for 'partnering' with clients to ensure everyone gets the best out of the relationship. Since first onboarding customers in the UK, MaxContact has continued to invest and grow so that its reach is now truly global – covering Australia and New Zealand, South East Asia, Africa and continental Europe.

Our Focus

At MaxContact, it is our goal to provide our clients with cost-effective contact centre solutions that are efficient, reliable, and help to drive business success. With incredible software, remarkable tools, and first-rate tech support, you can manage multiple interaction channels with ease when you work with MaxContact. Our call centre software was designed to drive conversions and improve the customer experience, allowing for more productive conversations and increased employee efficiency. Benefit from full reporting and complete visibility across all teams, campaigns, and communication channels and streamline your business with MaxContact!

Auto Dialler

One of the most important investments any business can make is an investment in its people. At MaxContact, we understand that a large part of this relies on improving communications and creating stronger business interactions. Our Auto Dialler is a powerful tool that increases connection rates when contacting leads, enabling your team to work in a more productive manner. This eliminates the effort and time employees may spend attempting to contact customers but receiving no answers. Instead, these calls are filtered out by the Auto Dialler, allowing staff to focus on genuine leads and focus their energy on more productive tasks.

Omni Channel

Increase productivity and improve the customer experience with MaxContact’s Omni Channel. This solution is an interaction management suite that allows contact centre agents to communicate with customers via their preferred interaction channel. This flexibility allows for more constructive conversations between employees and customers while also effortlessly improving customer service. As a true, converged system, the Omni Channel allows agents to see a full history of interactions, regardless of the channel used, boosting efficiency and productivity within your call centre.